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Gateway Express Logo

About Gateway ExpressYour parceltakes off fromTan Son Nhatto 220+ countries.

Gateway Express is an international shipping company founded in 2016 in Ho Chi Minh City. We receive your goods, check them, repack them and ship them through DHL, FedEx and UPS for individuals and exporting businesses alike.

Founded
29 Aug 2016
Offices
Ho Chi Minh City · Da Nang
Tax ID
0313986824
Departures · SGNVietnam time
  1. United StatesAcceptingLOS ANGELES, United States: see shipping service
  2. AustraliaAcceptingSYDNEY, Australia: see shipping service
  3. CanadaAcceptingTORONTO, Canada: see shipping service
  4. South KoreaAcceptingSEOUL, South Korea: see shipping service
  5. JapanAcceptingTOKYO, Japan: see shipping service

Some of the routes customers ship most from Ho Chi Minh City · tap for details

  • 10years

    shipping internationally since 2016

  • 30,000+shipments

    sent from Ho Chi Minh City and Da Nang

  • 300+tonnes

    shipped every year

  • 220+countries

    reachable through DHL, FedEx and UPS

The journey since 2016

Ten years, each leg opening a new route for parcels from Vietnam

It started as one shipping warehouse in Ho Chi Minh City. Step by step the routes stretched to Europe, Australia and Canada, then to more than 220 countries.

  1. Leg 012016

    2016: Founded

    On 29 August 2016, Gateway Express opened in Ho Chi Minh City as an international shipping company.

  2. Leg 022018

    2018: Route Expansion

    Added shipping routes to Europe, Australia, and Canada

  3. Leg 032020

    2020: Global Expansion

    Expanded international routes via the DHL & FedEx network

  4. Leg 042022

    2022: Worldwide Coverage

    Expanded to 220+ countries via DHL, FedEx, and UPS network

  5. Leg 052024

    2024: Export Expertise

    FDA/compliance consulting, supporting export businesses

  6. Leg 062026

    2026: Digital Innovation

    New website, online quoting, real-time tracking

Inside the warehouse

Every parcel passes through our own packing team

Goods that come in are weighed, checked against the destination country's rules, cushioned and repacked before they are handed to the carrier.

Gateway Express staff packing international shipments at the warehouse
01Packing team at the Ho Chi Minh City warehouse
Staff checking goods and labelling cartons
02Checking and labelling every box
Shipments crated in timber frames, waiting for export
03Heavy and fragile goods crated in timber
Boxes stacked for handover to the express carrier
04Boxes waiting for carrier handover
Gateway Express van collecting goods from a customer
05Pickup van at your door

How we work

Four things we do for every parcel

International shipping has plenty of easy mistakes: the wrong carrier, packing that is not strong enough, missing paperwork. These are the jobs our team takes off your hands.

  1. Advice before you ship

    We ask where it is going, how much it weighs and what it is, check whether the item is allowed into the destination country, then quote the price and expected transit time so you can decide.

    Check prohibited items
  2. The right carrier for each parcel

    DHL, FedEx or UPS depending on route, weight and urgency. Urgent documents, e-commerce samples and parcels over 30 kg usually suit different carriers.

    See our services
  3. Repacked at our warehouse

    Goods are weighed, cushioned and repacked in sturdy cartons. Fragile and heavy items get a timber crate before they go to the carrier.

  4. Paperwork handled, tracked to the door

    We help with customs declarations, advise on FDA registration for food going to the US, and send you the waybill number so you can follow the parcel until the recipient signs.

    Track a shipment

Our shipping network

Three express carriers, chosen shipment by shipment

Every shipment goes through one of three international express carriers. We pick the carrier by route, weight and how fast it needs to arrive.

  • DHL Express

    Transit time
    1–3 business days (Express Worldwide); time-definite 9:00, 10:30 and 12:00 options depending on destination
    Best for
    Documents, samples and urgent parcels to the US, Australia, Japan and Europe
  • FedEx

    Transit time
    1–3 business days (International Priority); 4–6 days with International Economy
    Best for
    E-commerce goods and samples that need a balance of speed and cost
  • UPS

    Transit time
    1–3 business days (Express Saver); 3–5 days with Expedited
    Best for
    Heavy shipments, parcels over 30 kg, and US and Europe routes
Sea freightLarger volumes go by sea: shared containers (LCL) to the US and Australia; full containers (FCL) also to Canada, the UK, the EU, Japan, Korea, Malaysia and Singapore.

Offices

Drop it off, or let us collect it

Free pickup anywhere in Ho Chi Minh City and central Da Nang. In Hanoi or other provinces, call the hotline and we will explain how to send your goods to our warehouse.

Next departure

Where is your parcel going next?

Tell us the destination, weight and type of goods. Our team will suggest the route and carrier and send you a quote.